How Do I Cancel My Order?
Plans flip. Here's how cancellations go down.
Before Dispatch — Clean Cancel
No driver assigned yet? Cancel, no questions. Full refund on wallet and crypto payments. Easy.
After Dispatch — Reach Out Anyway
Driver's on the road? Contact us immediately. If they haven't gone far we may be able to pull it back. If the order is basically at your door — it's happening. 🔥
Refunds
- Wallet balance: instant refund
- Crypto: refunded to your wallet (minus any network fees)
- Cash: nothing was paid yet, nothing to return
If We Cancel
Out of stock or a driver issue on our end? Full automatic refund, and we tell you right away so you can reorder if you want. No runaround.