Frequently Asked Questions
Quick answers to get you rushing.
Ordering
Q:How Do I Order from BudRush?
Browse, add to cart, enter your address, and hit confirm. You're done in under two minutes.
Q:What's the Minimum Order?
$50 minimum across Miami-Dade, with free delivery when you hit $60.
Q:What Payment Methods Do You Accept?
Cash on delivery, crypto (BTC, ETH, USDT, USDC), or your BudRush wallet balance.
Q:Can I Change My Order After Placing It?
Before a driver is assigned — yes, reach out fast. After dispatch, we'll try, but act quick.
Q:How Do I Cancel My Order?
Hit us up before the driver leaves and you're good. After dispatch, it depends on how far they've gone.
Q:Do You Have Promo Codes?
Yeah — we drop codes on social, via text, and to regulars. Grab one at checkout.
Q:What Do I Get on My First Order?
A welcome discount waiting for you. Check the site for the current new-customer offer.
Q:Do I Need to Create an Account?
No account needed — guest checkout works. But an account gets you wallet, history, and one-tap reorders.
Q:Can I Track My Order in Real Time?
Yes — live map tracking the moment your driver heads out.
Q:What If There's a Problem with My Order?
Contact us immediately. Wrong item, missing product, or quality issue — we fix it fast.
Q:Can I Quickly Reorder a Previous Order?
One tap. Pull up your order history, hit reorder, and the whole thing lands back in your cart.
Q:Can I Send Cannabis as a Gift?
Yes. Enter the recipient's address at checkout and we handle the rest.
Q:Can I Place a Bulk or Large Order?
Yes. Big orders go through no problem — contact us directly for custom pricing on high volume.
Q:Can I Tip My Driver?
Yes, and they'll appreciate it. Cash at the door is the easiest way.
Delivery
Q:Where Does BudRush Deliver?
All of Miami-Dade and key parts of Broward. Drop your address at checkout to confirm.
Q:What Are Your Delivery Hours?
24/7, 365 days a year. Including holidays.
Q:How Fast Is BudRush Delivery?
60 minutes or less, guaranteed. Most Miami orders arrive in about an hour.
Q:How Much Does Delivery Cost?
Zero delivery fee over $60. Under that, a small flat fee applies.
Q:How Do I Get Free Delivery?
Spend $60 or more. That's it. Free delivery, every time.
Q:Can I Add Delivery Instructions?
Yes. Gate codes, unit numbers, "text don't knock" — drop notes at checkout.
Q:Do You Offer Contactless Delivery?
Yes. Pick "leave at door" at checkout. Driver drops it, photos it, texts you.
Q:What If I'm Not Home When the Driver Arrives?
Driver waits 5 minutes and tries to reach you. No answer means the order returns.
Q:Is the Packaging Discreet?
Completely. Plain sealed bag, zero branding, zero smell. Nobody knows what's inside.
Q:Do You Deliver in Bad Weather?
Rain or shine, we deliver. Severe storms may slow things down, but we don't stop.
Q:Do You Deliver to Apartments and Condos?
Yes. Give us your unit number, building access code, and we come to your door.
Q:Can You Deliver to Hotels?
Yes. We deliver to hotel lobbies every day. Meet the driver at the entrance.
Q:Do I Need to Show ID?
You may be asked at the door. Have a valid government ID ready — takes five seconds.
Q:Can I Order Late at Night?
We deliver 24/7. Order anytime — 2 AM, 5 AM, whenever you need it.
Products
Q:How Do You Guarantee Product Quality?
Every product on our menu is personally vetted before it ever reaches your door. No duds, no guesswork.
Q:How Fresh Are Your Products?
Inventory moves fast. High demand means fresh restocks — what you get from BudRush is always recent.
Q:Can You Help Me Pick a Strain?
Absolutely — check product pages for effect info, or just message us and we'll steer you right.
Q:What's the Difference Between Indica, Sativa, and Hybrid?
Indica chills you out. Sativa wakes you up. Hybrid splits the difference. That's your starting point.
Q:What Should I Know About Edibles?
Start at 5-10mg, wait a full 90 minutes before you even think about taking more. Edibles are a different beast.
Q:What Are Cannabis Concentrates?
Extracted cannabis in high-potency form — wax, shatter, live resin, rosin. Small amount, big hit.
Q:What's the Difference Between THC and CBD?
THC is what gets you high. CBD keeps it mellow with no head change. Plenty of products blend both.
Q:How Much Cannabis Should I Take?
Start low, go slow — one puff for flower, 5mg for edibles. You can always add more, never subtract.
Q:What's Your Return Policy?
Wrong item, defective product, or something missing? We fix it fast — replace or credit, no runaround.
Q:What If Something Is Out of Stock?
Menu updates in real time — if it's in your cart, it's in stock. We'll reach out with options if something rare goes missing.
Q:Are Your Products Lab Tested?
Yes — potency, pesticides, heavy metals, contaminants. Tested and cleared before it ever hits our menu.
Q:How Should I Store My Cannabis?
Cool, dark, airtight — a glass jar in a drawer does the job perfectly. Keep it away from heat and light.
Q:How Often Do You Get New Products?
New drops hit the menu every week — strains, edibles, concentrates, limited runs. Check back, there's always something fresh.
Q:Can I Get Personalized Recommendations?
Yes — send us your vibe, your tolerance, and what you're going for. We'll send back the right picks from what's in stock.
Still have questions?
Our support team is here to help.
Reach us via WhatsApp on our website