What If There's a Problem with My Order?

Something off? Don't sit on it. Hit us up — we move fast on this. ⚡

Wrong or Missing Items

Got the wrong product or something didn't make it into the bag? Let us know immediately. We'll send the correct item with your next run or drop credit to your account. No 'we'll look into it in 5–7 business days' nonsense.

Quality Concerns

Every product we carry clears our quality bar. If yours showed up looking wrong — damaged packaging, off weight, not what you expected — snap a photo and reach out. We stand behind the menu. 🔥

Delivery Took Too Long

Express runs arrive in 60 minutes or less. If yours ran significantly over that, flag it. We track delivery times seriously and make it right when we miss the mark.

How to Report

Call or text with your order number and the issue. Photo helps if it's product-related. We respond fast — usually within minutes during active hours.