What's Your Return Policy?

Got a problem with your order? We handle it. No lengthy back-and-forth. ⚡

We've Got You When

• Wrong item in the bag — we send the right one or credit your account immediately
• Defective product — leaky cart, broken seal, manufacturing issue — replaced, full stop
• Missing items — something wasn't there? We make it right, same day
• Quality doesn't match description — snap a photo, send it our way

What We Can't Do

Opened product returned because you changed your mind or picked the wrong strain — that's yours. Cannabis is a consumable. Once it's open, it can't come back. Industry-wide standard, not just us.

How to Report

Hit us up within 24 hours of delivery. Order number + quick description of the issue + photo if you've got one. We move fast on this. Most issues are handled in one exchange.

Bottom Line

We'd rather replace it than lose you. Legit issue = we fix it. No debate, no fine print.